Q1: How many playlist items will be displayed in the Playlist area of the Playout Page? Can we customise the number of playlist items?
A1: Yes, you can indeed customise the Playlist area on the Playout Page. By default, it displays a 24-hour playout in the Playlist. However, the flexibility lies in your ability to configure the playlist based on the number of hours rather than the number of items. For example, you have the option to set up the display for the next three hours.
Q2: How many live inputs does CLOUDPORT support for a non-FAST customer?
A2: In addition to supporting anywhere from four to eight sources per show, Amagi CLOUDPORT can handle a maximum of one hundred live feeds.
Q3: Are the IP streams that Zixi delivers protected from unwanted access by ISO/IEC 27001?
A3: Yes, the creation, management, and operation of Zix's Full Suite of Services, which includes Zix Encrypt, Zix Protect, and Zix Archive, are all subject to ISO 27001 certification.
Q4: Can we alter the frame rate without compromising the quality of the visual experience?
A4: No, altering the frame rate will degrade the quality of the visual experience.
Q5: Can I get information about the live shows where HOLD is applied and its details in the AsRun report?
A5: Yes, the AsRun report displays detailed information about where HOLD is applied and its details. For more information about the AsRun report, see the AsRun report.
Q6: Is there a "you might also like..." lower third that displays the title, time, and special tags of the show that is on right now, along with the genre?
A6: Yes, you can achieve it by using a Now-Next-Later lower third with the genre or tag given as metadata. Then the assets will be picked from the playlist.
Q7: Does CLOUDPORT allow player output and live input at 1080i50, 10bit 4:2:2 at 25Mbps?
A7: Yes, with the AVC codec.
Q8: Does CLOUDPORT support images in the AVI and VIA file formats?
A8: No, we do not support the AVI format.
Q9: Do we support EAS Emergency Alert Services, as required by US federal law?
A9:No, we do not support EAS.
Q10: Will media assets that are deleted from the S3 bucket also be immediately purged from CLOUDPORT, and if not, when will this happen?
A10: When an asset is removed from CLOUDPORT, it also gets removed from the S3 bucket. Media assets cannot be removed directly from the S3 bucket.
Q11: If the "Asset and show frame-rate mismatch" playlist option is set to ignore, will it affect the playout in any way?
A11: If the player's output frame rate differs from that of the asset, then so does the player. In this scenario, the player will automatically repeat or drop frames in the asset to bring the frame
rate to the configured output frame rate of the player. This may have an impact on the playout quality.
Q12: Can I manage the overrun and underrun scenarios in my playlist?
A12: Yes, by changing the duration of the show or break to correspond to the playlist, you can
manage the underrun and overrun in a playlist. For more information, see Playlist Options or Concept of Overruns and Underruns in the Video Library.
Q13: What happens if assets with a duration of less than 100 MS are included in a playlist with the "Small Duration" option set to ignore on the Schedule Page? Will they play as expected?
A13: If assets in the playlist have a scheduled duration of less than 100 milliseconds, the "Small Duration" status will typically display an error or warning message. However, setting this
status to "Ignore" in CLOUDPORT allows you to create a playlist without showing any errors or warnings. In such cases, there's no need to play rescue, as the system will proceed without interruption.
Q14: Can I locate playlists that are older than 90 days?
A14: Certainly! Old playlists can be found in the playlist folder within the S3 bucket.
Q15: What is the maximum file size permitted for uploads using the CLOUDPORT user interface for media files?
A15: You can upload media files of up to 5 TB in size through the CLOUDPORT user interface.